T-Mobile in Encinitas, CA Closed now

Reviews about T-Mobile

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  February 07, 2020, by Nasim Delavari
  Very dissatisfied. In-stores sales representatives were not transparent and gave a lot of mixed information. I came here to switch over from AT&T and Jessie helped me. She first said that the price for unlimited talk, text, and data for three lines was $140/mo and I showed her on the T mobile website that it was $130/mo and Leigha had to correct her. Furthermore, Jessie was not very knowledgeable about the Carrier Freedom plan and did not disclose to me that I needed to buy two devices in order to be reimbursed for my cancellation of two devices with AT&T. I absolutely would not go back to this store for customer service.