Shell in Encinitas, CA Open now

Reviews about Shell

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  September 15, 2019, by John Perez
  Was just an ok job on the car wash. The inside windows were not completely wiped. But wish I had the experience the other good reviewers had. My first time there, needed gas and saw it had a car wash so I sent the car thru. Waited for the car while sitting in the patio which is nice. My car came out, along with others and the cars were staged. But they sat and sat and sat... no one there to dry them. A couple of ladies got up to look for someone to wipe them down and everyone was working on the cars getting detailed except for one elderly man who seemed to be assigned to this section. He was working on one car though that was parked to the side. Finally a couple of the guys from the detailing area showed up and worked on the lady's cars. But still... the other cars just sat there. One guy in a suit took off his suit coat and started drying his own, which caused a worker to come to his car. The guy told the worker he needed to get going, so the worker helped him. (The guy never stopped drying his own car) After that finally more guys came over from the detailing area. Anyway, I got there at 8:05am, which is what my gas receipt said, and when I got my finished car I looked at my phone it was 8:54am... way too long for just an ok car wash. Won't go back.
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  September 11, 2019, by Brian B
  worst wash ever. avoid this place. i was so angry seeing armor all being smeared over all the dirt that i called for the manager. The manager showed me the video of it supposedly being washed, they pressure wash and wipe down your vehicle than it goes thru the soap sprayer, than the wax gets sprayed over top the soap, than rinse. He says they scrub before the soap on weekends because they are too busy. The guys moved it to the side and hosed down the wheels still dirty, no offer to rewash it then the manager left while i was looking over the job.
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  July 23, 2019, by David Lin
  The car wash front guy has a really bad attitude problem. Not everyone needs a premium $50+ car wash, just because I need a regular quick wash doesn’t mean I get the “whatever, low-class” treatment. My wife has had the same treatment too. Management needs to do something about this.